Maximise your Cvent Investment

We help you get the very best from your Cvent software

Ensure Peace of Mind

We're here when you need us, and we have the skills your events deserve

Impress your event attendees

We help you create an outstanding online event experience

Acuvent are Cvent application specialists and we help Cvent customers deliver great events and get the most from the platform.

With a proven combination of technical skill, experience, and communication, Acuvent delivers the results that your events deserve.

Event Setup & Support

Acuvent helps you reducing cost and risk while improving efficiency – whether your events are in-person, virtual or hybrid

Requirements gathering
Configuration strategies
Imagery & graphic design
Reporting
Testing and launch Support
Post-launch changes

Best Practice

We review your current usage and provide recommendations to help you get the most from your Cvent investment

User access and security
Leveraging templates
Customised and automated reporting
Streamlining new event set-ups
Address book rationalisation
Cross-event reporting

Application Administration

No time to implement new features? We can help fill the gap and provide Cvent administration support for your event(s) and organisation.

New feature analysis and implementation
Event effectiveness reviews
Account-wide reporting
Event planner support (Level 1 support)
System integration management
Cvent liaison

Personalised Upskilling

Prefer a customised approach that is relevant to your users?
Learn more effectively with live face-to-face (online/in-person) training. We develop and deliver training programs that are tailored to your organisations use of Cvent and your users Cvent skill level

Skills development planning
Content development
In-person or on-line training
One-on-one coaching
Ongoing knowledge support

Onsite Support

We recommend Cvent’s team for managing your end-to-end onsite solution however we’re available on the day for any additional support you may need.

Attendee participation tracking management
Event App support
Onsite software changes & updates
Progress reporting
Speaker preparation and support

Why Acuvent

Understanding

Having been involved in the events industry since the early 2000’s we understand how Cvent’s event technology can help event planners execute and add value to their attendees, sponsors, exhibitors, and other stakeholders.

We can stick to the basic needs for your event or provide advice on alternatives and options if you need us to go above and beyond. This may include alternative methods of implementing functionality that can provide additional benefit to one or more stakeholders through to considering new software products that really make sense in terms of your event goals.

Knowledge

First established in 2007, Acuvent are a team of Cvent specialists with over 25 years combined experienced working with Cvent’s event technology suite.

The team have worked on hundreds of events with almost as many Cvent customers and we bring that depth and breadth of knowledge to our engagement with you and your team.

Passion

Passion drives us and helps you make better decisions with your event management technology.

We do what we say we will do, when we say we will do it and to the best of our ability.

Certified

Our team members carry current certifications for the Cvent products you have licensed for your events.

We also work closely with Cvent’s team, so we are always on top of our game!

These are other ways you know that you are benefiting from advice founded on a broad & deep understanding of Cvent’s software solutions.

What Our Customers Are Saying

"The fact that Acuvent is only a phone call or email away is wonderful!

Acuvent has been a godsend to me - their attentive personal service has made our transition from paper-based processes to online a breeze."

Denby Collinge

Conference Manager, Conference Magic

"Thanks a million for your amazing support - we really appreciate your positive attitude.

Cvent holds us so well and helps to make our events so successful - Thank you!"

Ingrid Studholme

School of Psychology, University of Sydney

"Cvent's online registration facility simplifies the whole process, provides us with the information we need and allows us to communicate effectively with attendees.

Acuvent has been key to the success of the Clinic series.”

Liz Ellis

Former Australian Netball Team Captain

"We enjoy working with Acuvent.

Having unlimited access to a local team when we need help and advice is worth more than we thought."

Kim Walters

President, Early Childhood Teachers Association (ECTA)

"It is critical that our event e-marketing, registration and payment management processes are intuitive, flexible and most of all, provide a value for money solution - for us as well as invitees and registrants. Cvent delivers on all three and has saved us time and dollars."

Rebecca Hannan

Manager, Business Improvement in Government Network (Qld Government)

FAQs

Check out these common questions or contact us for more information…

What Cvent Products do you work with?

Event (all modules including Abstracts, Lead Management, Exhibitor & Speaker portals), Mobile, Virtual, Virtual Attendee Hub, OnArrival (pre-event)

How long does it take to setup an event?

We aim to work to your schedule. We will always be upfront about timings and deadlines. An event set-up can take as little as an hour (replicating existing simple events).

What are your fees?

Our fees are competitive, and our services are quoted to suit your event/s – an hourly basis, a fixed fee for a particular event, a subscription (typically for system administration and general ongoing user support), or a custom quotation for specific deliverables

Can I get support after I launch my event?

Absolutely – if you need us to stay with you through to the end of your event then we’re available to make updates and changes, troubleshoot, help at the event, and assist with reporting

Contact Us

Call Us

PO Box 531 Balgowlah, Sydney NSW 2093, Australia | service@acuvent.com.au

Our Services